Q: What does the web site migration service consist of? Will my site be safe?
A: If your present web hosting provider can no longer meet the needs of your site, or if you undergo frequent network downtime, or if you are made to wait for hours for the technical support staff to get back to you, it may be smart to swap your web hosting provider, i.e. to move all the files for your web sites as well as your databases from your present provider to your new provider. At Skycom Technology, we realize that this can be difficult & time–consuming. This is the reason why we’ll accomplish all that for you for free!Our highly proficient technical staff representatives will transfer your site content from your current hosting provider to us. Our techs have got extensive experience with web site migration and are able to take care of anything – from a conventional WordPress blog or Joomla™–based site, to an extremely complex, custom–built web app.
Q: Web site migration seems like a lot of work. How much time does it take?
A: While we cannot give you a precise time interval, because there are lots of factors, among them the size of the web files and databases, the physical location of the current host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we’ll give our very best to move your website within 48 hours, and in certain cases – within 24 hours (when the website content is not large).
Q: Do you need anything from me before you begin transferring my site?
A: We will require the login information for your current hosting provider’s Control Panel as well as the website’s name (domain name).
Q: You will access sensitive data. How can I be sure that you won’t misuse it?
Q: Will my website be offline during the transfer?
A: Nope. Your website will stay available online during the migration. As soon as everything is completed on our end, we’ll tell you so that you can examine it and check for any problems. If everything’s okay, all you will need to do is change your domain name’s DNS resource records.
Q: Will my old hosting provider need to do anything?
A: Nah. Apart from your login info for the Control Panel, we will not need anything. We’ll never contact your web hosting provider. They won’t know anything about the transfer either.
Q: Which hosting providers can you migrate content from?
A: Yes. We support all standard Linux–based web hosting platforms. We don’t support Windows–powered web hosting platforms, since we don’t offer Windows hosting services ourselves.We also do not support proprietary website building and administration interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.