When you need info which may be that you find for whatever the reason difficult to acquire on the telephone or through our live chat service, please, use the online contact form. Using it, you can find a lot more precise reply from our tech support staff members. The form is observed 24/7/365 and our technical support team will attempt to get back to you promptly.

All fields must be filled in with the exception of the ones designated as non–obligatory.

Contact Channels

  • Phones & Chat
  • Phones & Chat

  • RW phone:
    +250.-788-351-710
    US Toll Free Phone: +1-855-211-0932
    Int'l. Phone: +1-727-546-HOST(4678)
    UK Phone: +44-20-3695-1294
    AU Phone: +61-2-8417-2372
    Our ID: 194449
  • Working Hours
  • Working Hours

  • Monday to Friday:
    10.00 AM - 06.00 PM GMT/UK*
    05.00 AM - 01.00 PM EST/USA*
    09.00 PM - 05.00 AM AEST/AU*
    *temporary working hours; we'll get back to the normal working time shortly
  • Server Status
  • Server Status

  • There’s a trouble with your web site? You can check for just about any web hosting server–related issues here: www.properstatus.com