Many people who begin using their 1st web hosting account, or switch companies, often have queries in regard to how particular procedures are performed or experience predicaments when setting up different things like emails, site settings, and so on. That is the reason why, a lot of providers have prepared documentation with the most standard questions and problems in order to help their clients get information swiftly and easily. As a result, the technical support team can dedicate more time to real problems that particular clients may be encountering, as the solution for the minor things will be available online and customers will be able to easily tackle them without contacting the customer care staff. Having elaborate documentation is exceptionally important, especially for new customers without any practical experience at all, since the web hosting service entails a large number of functions and many people can get baffled about what to do. A good knowledge base can both help you execute the operations that you need and find out how the web hosting service functions in general.

Extensive Online Documentation in Cloud Hosting

If you get a cloud hosting plan from our company, you’ll be supplied with access to our thorough online documentation where you will see info on virtually everything connected with our web hosting plans. The topics cover anything from how to create an e-mail account on your phone, to how to accomplish various things using an .htaccess configuration file. The articles are written in an easy-to-grasp way and include exhaustive instructions on how to do a specific operation inside your Hepsia Control Panel. You can also find info that is not directly related to Hepsia, for example one that concerns apps on your computer. The complete collection of articles will be available in the Help section of the Control Panel, but those that are relevant to a certain section can be accessed on the spot. Given the fact that we have included as many topics as possible, you will be able to discover de facto everything connected with your web hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated packages feature elaborate online help documentation where you will find information on all the features that our in-house built Hepsia Control Panel comes with, plus solutions to various questions and complications that you might come across. All user manuals include in-depth descriptions, which implies that you will not need to worry about overlooking something if you’re intending to export a MySQL database, for example. The troubleshooting articles encompass a variety of tenable reasons for given issues and the solution for each and every one of them, so in case you’re unable to send email messages even though you have the correct outgoing mail server settings, for example, you can quickly find out what the reason for this might be and fix the problem with a couple of mouse clicks in your mail client. As Hepsia has quite a few features, you will be able to find relevant articles in every section. If you desire to check out all help articles, click on the Help link, which is located in the top right corner of the Control Panel.