Live Chat Support in Cloud Hosting
As we consider the fact that numerous problems are usually resolved when you talk to a live person, we supply a live chat service for all of our prospective and current clients. Our chat is online every day and our support representatives can assist you with a variety of questions and problems. If you are not our client yet, you'll be able to learn more about our cloud hosting plans and the hosting environment in general so as to make sure that your websites will work efficiently on our servers. In case you already have an account and you've got some questions or you experience any troubles with any of our services, you'll be able to get in touch with us through our live chat and we will provide you with the necessary information or help you troubleshoot the problem. You will need to open a support ticket for some issues which require longer time or the help of a sysadmin, but for numerous common issues you can get help on the spot.
Live Chat Support in Semi-dedicated Hosting
We supply live chat support as a part of our services, so that any time you have any questions about our Linux semi-dedicated packages, you're able to talk with our customer support team whenever you need regardless of whether you have already purchased your account or not. Generally, the chat service is for billing, pre-sales and general questions and difficulties, yet we can assist you with quite a lot of technical questions too. We can help you choose the optimal plan for your web sites in case you do not have an account yet, we can answer any kind of billing questions or issues you could have or we can help you with installing your new e-mail address on your personal computer or smart phone - all this will be done promptly because our live chat service is online all the time, every day. Whenever you want help, you're able to chat with a representative and save time and effort.