1 hour ticket response
We are specialized in delivering a fast and appropriate response to every support ticket submitted by a client. Our skillful technical support team representatives will review your question and will offer you the most effective option. We offer a 1–hour response time guarantee for all tickets. Actually, the average trouble ticket response time has proven to be twenty minutes.
An Exceptional Tech Support Service
Our customer support team representatives possess extensive experience in the Linux cloud hosting packages market and are experienced enough to supply a swift solution to your problem. If, however, the situation at hand is not within the competence of a customer support engineer, the tech support ticket will be sent to a programmer or sysadmin for further assistance.
A User–Friendly Help Center
To help you get a quick suggestion on how to use a certain feature, we have incorporated a very user–friendly Help section in your Web Control Panel. You can search through an enormous collection of web hosting account administration articles and website administration articles, take a glance at our F.A.Q. repository or check our step–by–step video tutorials.