Support Channels

  • 1 hour ticket response time

  • A one hour Ticket Resolution Guarantee

  • Our group of professionals will try their best to reply to your support requests within up to 1 hour. If, however, the issue you have encountered demands aid from our Administrators’ =Department,= we will forward the ticket to the technician on shift and will write a comment to inform you.

  • Top quality support service

  • Professional Tech Support Service

  • We’ll be online for you 24 hours a day to provide you with advices and technical support and to aid you with any trouble that you may run into while you are controlling your virtual server. We can support you with all pre–installed software packages, plus your Operating System, server management panel (with respect to the VPS type) and the Web Control Panel created entirely by our company.

  • Intuitive help center

  • A Descriptive Help Section

  • In the Web Control Panel that is included gratis with your virtual server, you can find an information–rich Help zone, which incorporates all you need to know about administering your web–sites and software packages. We have integrated a range of how–to articles and reviews and video guides that illustrate the basic website supervision responsibilities in an easy to read manner.